Privacy Policy

FastyRemit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a money transfer
• Complete identity verification (KYC)
• Contact our customer support
• Subscribe to our newsletter

This information may include:

• Full name, date of birth, and nationality
• Email address and phone number
• Residential address
• Government-issued identification documents
• Bank account and payment card details
• Transaction history and recipient information

Automatically Collected Information

When you access our Services, we may automatically collect:

• Device information (type, operating system, unique identifiers)
• IP address and location data
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and complete money transfers
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Provide customer support and respond to inquiries
• Send transaction confirmations and updates
• Improve our Services and user experience
• Send promotional communications (with your consent)
• Analyze usage patterns and trends

We may share your information with:

• Payment Partners: Banks, payment processors, and payout partners to complete your transfers
• Identity Verification Services: Third-party providers to verify your identity
• Regulatory Authorities: Government agencies and law enforcement when required by law
• Service Providers: Companies that help us operate our business (hosting, analytics, customer support)
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your personal information, including:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Multi-factor authentication
• Regular security audits and penetration testing
• PCI DSS compliance for payment data
• Secure data centers with physical access controls

Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations (typically 5-7 years for financial records)
• Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@fastyremit.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy or our data practices, please contact us: